Technical Live Chat Customer Support Specialist

• Strong Technical Knowledge: Proficient in troubleshooting and resolving technical issues. Familiarity with common debugging. • Excellent Communication Skills: Strong written communication skills for explaining technical concepts in simple terms via chat. • Problem-Solving Abilities: Ability to identify issues quickly and provide accurate and efficient solutions. • Customer-Centric Mindset: Passion for helping users and ensuring they have a seamless experience with the platform. • Remote Work Experience: Comfortable working in a remote environment with strong self-management skills. • Facebook/Meta Experience: Preferred but not necessary, as our service works around first-party tracking and advertising pixels.